Fast, Transparent, and Hassle-Free Claim Settlement with 97.3% Success Rate. We're Here to Support You When You Need Us Most.
Choose how you'd like to proceed with your claim
Start your claim process online. Upload documents, fill details, and track progress in real-time.
Start Claim NowCheck your claim status, view settlement details, and get real-time updates on your claim.
Track Claim StatusDownload all necessary claim forms, checklists, and required documents for different claim types.
Download FormsOur streamlined 5-step process ensures quick and fair claim settlement
Notify us immediately after the incident occurs. Use our 24/7 emergency helpline, mobile app, or online portal.
Submit all required documents through our online portal, email, or nearest branch office. We provide document checklists for each claim type.
Our claims team verifies all submitted documents and may appoint a surveyor/loss assessor if required. We keep you updated at every step.
Based on verification, we assess the claim amount and seek necessary approvals. For cashless claims, we coordinate directly with network providers.
Once approved, claim amount is transferred directly to your bank account via NEFT/RTGS. You receive instant notification and payment confirmation.
Ensure you have these documents ready for smooth claim processing
Get answers to common questions about our claims process
Most claims are settled within 30 days of complete document submission. Health insurance cashless claims are typically approved within 4-6 hours. Our average settlement time is 26 days with a 97.3% success rate.
Cashless facility allows you to receive treatment at our network hospitals without paying upfront. Simply show your health card, we authorize the treatment directly with the hospital. We have 5000+ network hospitals and garages across India.
If your claim is rejected, we provide a detailed explanation letter. You can appeal the decision within 30 days with additional documents. If still unsatisfied, you can approach the Insurance Ombudsman or IRDAI Grievance Cell.
Yes, you can track your claim status 24/7 through our customer portal or mobile app. You'll receive SMS and email updates at every stage of the claim process. Our AI-powered chatbot can also provide instant status updates.
For initial intimation, you only need your policy number and basic incident details. Complete document submission can be done later. However, timely intimation is crucial - within 24 hours for health claims and immediately for motor accidents.
We're available 24/7 to assist with your claim queries and emergencies
Available 24/7 for immediate assistance in emergencies
1800-123-CLAIM
+
info@bharatprotectioninsurance.online
General claims queries and status updates
1800-123-4567
Mon-Sun: 8 AM - 10 PM
claims@bharatprotectioninsurance.online
Visit us for document submission and in-person support
123 Claims Center, Mumbai
Mon-Fri: 9 AM - 6 PM
Sat: 9 AM - 2 PM